Shipping Policy

 

Shipping & Delivery Policy

Order Processing Time

At Jeba Agritech, we prioritize careful handling and sustainable practices. All orders are processed and dispatched within 3 business days from the date of order confirmation. Once your order is shipped, tracking and delivery updates are shared via email info@jebaagritech.com and WhatsApp- +91-8850184431.


If you do not receive any communication within this timeframe, please contact our customer support team for immediate assistance.

Shipping & Delivery Timeline

We work with trusted and responsible logistics partners to ensure safe transit of live plants. Delivery typically takes 5–9 business days, depending on your location, courier operations, and local accessibility.

Eco-Friendly & Protective Packaging

All plants are packed using sturdy, breathable, and environmentally responsible packaging materials. Our packaging is designed to provide proper airflow and light exposure while protecting the plants during transit, ensuring they arrive fresh and healthy with minimal environmental impact.

10-Day Damage Replacement Policy

We stand behind the quality of our plants.

If your plant arrives damaged, unhealthy, or in poor condition, you are eligible for a one-time replacement within 10 days of delivery, subject to the following conditions:

  • An unboxing video or clear photos must be shared within 10 days of delivery.
  • The damage must be due to transit or packaging issues.
  • Replacement will be processed after verification by our support team.

This policy does not cover damage caused by improper care after delivery.

Legal Disclaimer & Exceptions

Delivery Delays

While we strive to meet estimated delivery timelines, delays may occur due to circumstances beyond our control, including but not limited to:

  • Weather conditions
  • Natural disasters
  • Transport strikes
  • Government restrictions
  • Local courier disruptions

Force Majeure

Jeba Agritech Private Limited shall not be held liable for delays, non-delivery, or damage resulting from force majeure events, including but not limited to acts of God, pandemics, floods, earthquakes, or regulatory actions.

Regional & Accessibility Exceptions

Delivery timelines may vary for remote, rural, or high-risk locations. In certain regions, live plant delivery may be restricted due to local regulations or courier limitations. In such cases, our team will proactively reach out to provide suitable alternatives or refunds where applicable.

Customer Support

For any queries related to shipping, delivery, or replacements, please contact us at:
Email: info@jebaagritech.com

WhatsApp: +91-8850184431